Meet John, a hard-working new partner at a mid-sized accounting firm on the west coast. We join John as he sits down for his first annual review as a partner. His managing partner, Gus, makes the feedback clear, “John, the bottom line is you have to delegate more so you can spend that time on business development and hit your new targets. We’re all counting on you.”
After helping several CPAs and firms with Strengths Programs, I’ve seen the impact it can have on individuals, workgroups and the firm as a whole. This is a culture-changer that results in better business outcomes.
Let’s say it’s performance review time and you nonchalantly slip in that one of your team members, let’s call her Madison, “needs to be more professional.”
In your mind, you know exactly what this means. It’s helpful and straight-forward feedback. Twenty years from now when Madison is managing partner and she is receiving a prestigious accounting award, she will thank you from the stage for this moment. Pat on the back for you!
The Association for Accounting Marketing invited me to write a guest article for their Growth Strategies quarterly publication. The topic I explored was how accounting organizations handle employee departures - in particular when good employees give voluntary notice.
Many firms are aware of top-talent retention essentials: Attractive compensation, career progression, interesting client work, quality mentoring and leadership programs are crucial to stay competitive.
If you want to position yourself to keep your star players around longer. Here are five ways you can bring new life to retention initiatives...
Your firm is profitable and clients are pleased with your work. You have some women in leadership. Why make a concerted effort to bring that percentage higher?
AN OPEN LETTER ABOUT DISMISSING FRAUD
Dear Manager and Partner,
I don’t know your names. But I chatted recently with one of your staff and I want to tell you about it. “Alexa” approached me privately at a workshop I facilitated, concerned about actions you took with a client.
She felt she witnessed unethical conduct when you allowed your client to deduct expenses that were unrelated to their business.